About
IT and automation analyst. I have worked in tech since 2022: I started in support for a large-scale operation and, since 2024, I build internal systems, automations and AI agents for the sales and operations teams of a credit fintech.
Goiás, Brazil · open to remote work
Path
Apr 2024 to present
IT and Automation Analyst
Credit fintech
Internal systems, automations and integrations for RevOps, CRM, sales prospecting, lead qualification and document processing, integrated with the CRM, public data sources and AI models.
Dec 2022 to Feb 2024
IT Apprentice · Help Desk
Large-scale industry
User support in a large corporate environment: hardware, software, network and access tickets, within ITSM workflows and SLA deadlines.
Some of the results became case studies: Document Robot, Creditor List Extractor, Sales Dashboards.
Skills
- Backend and automation
- Python, FastAPI, Node.js, REST APIs, webhooks, n8n, Power Automate
- Applied AI
- Claude and Gemini, MCP, structured extraction, response validation, model fallback, LightGBM
- CRM and integrations
- Bitrix24, Microsoft Graph, Teams, SharePoint, Evolution API
- Data
- PostgreSQL, SQL Server, SQLite
- Frontend
- React, Streamlit, JavaScript, HTML, CSS
- Documents
- OCR (Tesseract), PDF and DOCX generation, document automation
- Infra
- Docker, Nginx, Traefik, Git
Education and languages
- Systems Analysis and Development
- Universidade Cruzeiro do Sul Virtual (online) · 2025 to 2026, in progress
- Languages
- Portuguese native · English intermediate/advanced